Certified Specialist Programme in Real-Time Moderation
Published on June 23, 2025
About this Podcast
HOST: Welcome to our podcast, today we're talking with an expert about the Certified Specialist Programme in Real-Time Moderation. Can you tell us a bit about your experience in this field and what drew you to it? GUEST: Sure, I've been a community manager for over a decade now, and I've seen firsthand how crucial effective real-time moderation is. I was drawn to this course because it focuses on building essential skills for professionals like me. HOST: That's fantastic. Now, could you share some current trends in real-time moderation that you find particularly noteworthy? GUEST: Absolutely. One trend is the increasing use of AI and machine learning to assist moderators. This can help flag inappropriate content quickly, but it's essential to remember that human judgment is still needed to ensure contextual understanding. HOST: Interesting! With that in mind, what challenges have you faced or observed when teaching or learning this subject? GUEST: One major challenge is keeping up with the rapid evolution of online platforms and user behaviors. It requires constant learning and adaptation to stay current and effective. HOST: That certainly sounds dynamic. Looking ahead, where do you see the future of real-time moderation going? GUEST: I believe we'll continue to see advancements in technology, but also a growing emphasis on empathy and inclusivity in online communities. Moderators will need to balance these aspects while maintaining safety and positive interactions. HOST: Thank you for sharing your insights. To close, why should professionals consider enrolling in the Certified Specialist Programme in Real-Time Moderation? GUEST: This programme offers a comprehensive approach to real-time moderation, combining expert-led sessions with practical applications. By enhancing your career with this certification, you'll be better equipped to create welcoming and engaging online spaces for all users. HOST: Wonderful. That's all the time we have today. Thanks for joining us and providing such valuable information about this exciting course! GUEST: My pleasure, thanks for having me.
