Global Certificate Course in Compassionate Communication for Nurses
Published on June 22, 2025
About this Podcast
HOST: Welcome to our podcast, today we're excited to have Dr. Jane Smith, an expert in compassionate communication and the instructor of the Global Certificate Course in Compassionate Communication for Nurses. Dr. Smith, can you tell us a bit about your personal experiences that led you to create this course? GUEST: Absolutely, I've worked as a nurse for over 20 years and have seen firsthand how crucial effective communication is in patient care. I wanted to create a course that would empower nurses with the emotional skills needed to foster empathy and understanding in their interactions with patients. HOST: That's wonderful. Can you share some current industry trends that highlight the importance of compassionate communication in nursing? GUEST: Certainly. There's a growing recognition of the impact that emotional intelligence has on patient outcomes and nurse well-being. Hospitals and healthcare organizations are increasingly seeking ways to integrate compassionate communication into their practices. HOST: It's great to see the industry moving in that direction. However, there must be challenges in teaching and learning this subject. What would you say are the main obstacles? GUEST: Yes, one challenge is the demanding nature of nursing schedules, which can make it difficult for nurses to find time for additional training. Another challenge is helping participants uncover their own biases and assumptions, which can be uncomfortable but is essential for growth in this area. HOST: That's insightful. Looking toward the future, how do you see compassionate communication shaping the healthcare industry? GUEST: I believe compassionate communication will become a cornerstone of nursing education and practice, leading to improved patient care, increased job satisfaction for nurses, and better overall healthcare outcomes. HOST: Dr. Smith, thank you so much for joining us today and sharing your expertise on compassionate communication in nursing. We're confident that the Global Certificate Course in Compassionate Communication for Nurses will inspire and empower nurses to transform their approach to patient care. GUEST: Thank you for having me. It's been a pleasure discussing this important topic with you.
