Advanced Certificate in Crisis Negotiation for Sales Professionals
-- viewing nowAdvanced Certificate in Crisis Negotiation for Sales Professionals is designed to equip sales teams with essential negotiation skills. In today's competitive market, understanding how to handle high-pressure situations is crucial.
7,741+
Students enrolled
GBP £ 140
GBP £ 202
Save 44% with our special offer
About this course
100% online
Learn from anywhere
Shareable certificate
Add to your LinkedIn profile
2 months to complete
at 2-3 hours a week
Start anytime
No waiting period
Course details
• Building Rapport and Trust with Clients
• Active Listening Techniques for Sales Professionals
• Effective Communication Strategies in High-Stress Situations
• Identifying and Managing Emotional Triggers
• Negotiation Tactics for Conflict Resolution
• Ethical Considerations in Crisis Negotiation
• Role-Playing Scenarios and Simulations
• Post-Negotiation Reflection and Learning
• Developing a Personal Action Plan for Future Negotiations
Career path
Crisis Negotiator
A Crisis Negotiator specializes in resolving high-stakes situations, utilizing advanced communication techniques to de-escalate conflicts and achieve positive outcomes. This role is critical in both sales and emergency scenarios.
Sales Strategist
A Sales Strategist develops and implements effective sales strategies that incorporate crisis negotiation tactics, ensuring customer satisfaction and retention even during challenging situations.
Conflict Resolution Specialist
This role focuses on mediating disputes and facilitating discussions between parties, leveraging crisis negotiation skills to foster understanding and agreement in a sales context.
Account Manager
Account Managers oversee client relationships and are often called upon to employ crisis negotiation skills to address and resolve issues, ensuring long-term partnerships and sales growth.
Entry requirements
- Basic understanding of the subject matter
- Proficiency in English language
- Computer and internet access
- Basic computer skills
- Dedication to complete the course
No prior formal qualifications required. Course designed for accessibility.
Course status
This course provides practical knowledge and skills for professional development. It is:
- Not accredited by a recognized body
- Not regulated by an authorized institution
- Complementary to formal qualifications
You'll receive a certificate of completion upon successfully finishing the course.
Why people choose us for their career
Loading reviews...
Frequently Asked Questions
Course fee
- 3-4 hours per week
- Early certificate delivery
- Open enrollment - start anytime
- 2-3 hours per week
- Regular certificate delivery
- Open enrollment - start anytime
- Full course access
- Digital certificate
- Course materials
Get course information
Earn a career certificate
